Right of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at Information@shopyvibe.com We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
Customization exception
“Products that you buy through this webshop are custom made according to the specification you entered. The right of withdrawal is therefore not applicable. The sale is therefore final after successful payment.”
Exception sealed products
You have the right to cancel your order up to 14 days after receipt without giving any reason, provided that the seal has not been broken. If the seal is broken, your order is final and cannot be returned. If you make use of your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at Information@shopyvibe.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
Exception of non-perishable products
“Products that you buy through this webshop have a limited shelf life and can therefore not be returned. The right of withdrawal is therefore not applicable. The sale is therefore final after successful payment.”